Residential Care
Life changes, and sometimes staying at home becomes more challenging than it once was. We know that moving to a care home isn't a decision anyone takes lightly – it's natural to have questions and concerns.
What we can promise is this: our care homes in Brockenhurst and Dibden Purlieu are places where life continues to flourish. Where friendships bloom over morning coffee in our popular coffee shops, where residents might discover a talent for painting or find themselves joining the curling team, and where their daily routines matter.
Our homes buzz with genuine life. We've got dedicated spaces for arts and crafts, flower arranging, baking sessions that fill the home with wonderful smells, scrabble tournaments for the competitive types, and regular day trips for those wanting to explore. At our Little Haven home, there's even a proper pub complete with ales and cocktails – because why shouldn't you be able to enjoy a pint in comfortable surroundings?
We're not about wrapping anyone in cotton wool. We're about helping residents live well, stay connected with what matters to them, and maybe even discover something new along the way. Our homes are places where they're supported to be themselves – just with a helping hand when they need it, and plenty of opportunities to enjoy life alongside a friendly team which genuinely cares.
What is Residential Care?
Simply put, it's having your own space in a community setting where care and support are available around the clock. Think of it as having your own front door, but with a team of people around you who genuinely care and are there whenever you need them.
Who is Residential Care For?
People choose residential care for themselves or their loved ones for all sorts of reasons. Perhaps managing at home has become overwhelming, or family members are worried about safety. Maybe daily tasks are becoming more difficult, or there are concerns about isolation and the need for more company.
There's no typical resident here – we welcome people who need a little help with daily tasks through to those requiring more complex care support such as dementia care. What everyone shares is the desire for their loved one to continue living as independently as possible for as long as possible
A Typical Day at an Everwood Home
The needs of our residents all differ, and we recognise that no two days are ever quite the same. What matters to us is doing everything we can to meet each person's individual needs and preferences, ensuring they feel supported and valued every step of the way.
Mornings
We help residents start the day at their own pace. Whether they're early birds who like to be up with the larks or prefer a slower start, we work around each person's preferences. This might include assistance with washing and dressing, help with medications, or simply making sure they've got that perfect cup of tea to start their day right.
During the Day
Each day is shaped around the resident's choices. Our lifestyle managers are brilliant at organising activities that actually interest people – arts and crafts sessions, flower arranging, baking, scrabble tournaments, and even curling for those feeling competitive.
Fancy a day trip somewhere new? We organise those regularly. If residents prefer to potter in the gardens, that's perfect. Want to spend the afternoon in our coffee shop with a slice of homemade cake and a good chat? Even better – especially when family pops by for a visit.
We're here to provide practical help too – moving around safely, lending a hand at mealtimes if needed, making sure residents are keeping well hydrated, and supporting them with medications. But the heart of the day is about helping residents enjoy themselves and stay connected with the people and activities that matter to them.
Evenings
Each resident winds down in their own way and in their own time. Some prefer an early night, others like to stay up chatting or watching television. We're available to help residents get ready for bed whenever they choose – this might include assistance with washing and changing, help with evening medications, or simply making sure they're comfortable and settled for the night. Our team is always on hand to provide whatever support is needed to ensure residents feel safe and secure.
What Makes Our Care Different
We know choosing a care home for someone you love is a big decision. What sets us apart is how we genuinely listen to families and residents, and how we make sure the little things that matter don't get forgotten. We take the time to learn about each person’s life story, preferences, and routines, creating care plans and daily experiences that reflect who they are.
Staying connected with loved ones
Family visits are the highlight of many residents' days. Our coffee shops have become popular meeting spots where grandchildren can enjoy proper homemade cake and hot chocolate with their grandparents. We host regular events and family days too, because celebrations are always better when shared. Visitors are welcome any time – after all, this becomes their loved one's home.
Care that really knows each person
We use electronic care planning that keeps track of all the details that make each resident who they are. How they like their morning routine, which activities they enjoy, how they prefer their support – it's all there. More importantly, each resident's daily care is updated on our system in real-time, which means our team can deliver specialist care exactly when it's needed. If something changes with their health or care requirements, everyone knows immediately. No repeating information or delays in getting the right support.
We listen to both residents and families. If something's not working, we want to hear about it. If there's an idea for a new activity or a different way of doing things, we're all ears. Our goal is simple: helping each resident feel truly at home.
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Warm, homely accommodation with ensuite rooms and comfortable communal spaces
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Expert care staff, trained to the highest standards
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Regular input from GPs, district nurses, physiotherapists and other professionals
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Tailored activities programme promoting mental and physical wellbeing
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Peaceful gardens and outdoor spaces to enjoy fresh air and nature
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Flexible visiting hours for family and friends
How to Arrange Residential Care with Everwood
We know that moving into residential care is rarely an easy decision for families. It's completely natural to feel worried or uncertain about such a big change. That's exactly why we take such care to make settling in as gentle and stress-free as we possibly can – for both residents and their loved ones.
Step 1:
Get in
Touch
Call or email our friendly team to discuss your needs. We will answer any questions, provide initial guidance, and arrange a time for you to visit our care homes.
Step 2:
Visit Our Homes
We always encourage potential residents and their families to tour our homes, meet the staff, and see the facilities. This helps build trust and ensures our environment is the right fit.
Step 3:
Care Needs Assessment
We carry out a comprehensive assessment to understand the potential resident’s care needs, lifestyle preferences, health conditions and personal history. This is done in collaboration with families and healthcare professionals.
Step 4:
Personalised Care Plan & Agreement
Based on the outcome of the assessment, we draft a detailed care plan and agreement outlining the support to be provided. This includes medical care, daily routines, activities, and dietary requirements.
Step 5:
Moving In
Once the agreement is signed, we do all we can to make the moving-in process simple and painless. On arrival, the new resident is warmly welcomed and supported throughout the settling-in period.
Step 6:
Ongoing Support
We review care plans regularly to ensure they reflect any changes in health or preferences. Family members are encouraged to stay involved and communicate openly with our team.